Leading BPO player Firstsource Solutions today said it has appointed Shalabh Jain as Chief Operating Officer (COO) for its Asia Business Unit. Jain will report to EVP & Head Asia Business Unit Chandra Iyer, a press release issued here said.

Prior to joining Firstsource, Jain was Head-India Business at Mphasis. Jain has over 20-years experience and earlier served organisations like Wipro, Compaq/HP, Wipro GE Medical Systems and IBM Daksh, it said.

“Our Asia business is on a strong growth path with corporates across India looking for business impacting BPO partners. Shalabh’s experience in the sector will bring added value to our team,” Iyer said.

Firstsource’s Asia Business Unit, which contributes 12 per cent to the company’s overall revenue, has over 10,000 employees. Source