Infosys BPO announced that it has won the Breakthrough Award 2009 at the Royal Philips Electronics Global Supplier Awards ceremony held at Eindhoven, in the Netherlands. The Royal Philips Electronics Global Supplier Awards publicly recognize the contribution that suppliers make to the success of the company.

The awards acknowledge the critical role that suppliers play in helping the company meet the challenge of ensuring supply continuity and delivering innovative, cost-effective products of unequalled quality to fulfill the growing demands of the company

Infosys BPO was awarded for several strategic initiatives it undertook during the course of 2009, such as joint implementation of transaction based pricing, transitioning of activities to offshore centers in India and China, enabling Philips to cut costs and harmonize processes, and opening a new delivery center in Brazil to service Philips in the LATAM region. (more…)

Essar Group’s IT and BPO arm, Aegis, is open to acquisitions in the Indian BPO segment which would help it grow rapidly in its core business, a top company official said.

“We are open to both organic and inorganic growth domestically. We would acquire an Indian BPO company if it is strategically significant to us,” Aegis’ Managing Director and Global CEO, Aparup Sengupta, said here.

Besides, Aegis is also looking at strategic investments in Latin America and Africa, Sengupta said, adding the company currently has 6-7 deals in the pipeline.

“We are also venturing into Enterprise Global Shared Services (E-Gloss) in a big way. Here too, we are open to both organic and inorganic way in this arena too,” he said. (more…)