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Archive for June 8th, 2010

Brazilian BPO Firm Switches To KOFAX

Tuesday, June 8th, 2010

kofax_170x1051.jpgKofax plc /quotes/comstock/23s!e:kfx (UK:KFX 235.00, -5.00, -2.08%) , the leading provider of document driven business process automation solutions, today announced it will provide a leading business process outsourcing (BPO) firm in Brazil with a document capture solution to be used in servicing a large Brazilian government client. The value of the contract to Kofax exceeds $1.3 million.

The firm will implement Kofax Capture, Kofax Transformation Modules and Kofax Monitor to capture and classify approximately 230 million images scanned from a wide variety of tax forms, court cases, and other legal documents it receives annually from its government client. The software will enable more than 100 unstructured document types to be automatically identified and classified. As a result, the government agency will improve access to documents, reduce manual tasks and be able to better respond to the needs of its constituencies.

“BPOs and public sector agencies tasked with processing a high volume of unstructured documents are investing in document capture solutions to take the costs and labor out of paper-intensive business processes,” said Alan Kerr, Executive Vice President of Field Operations at Kofax. “We provide compelling value for our customers by enabling them to deliver better data quality, improve customer service levels and generate a fast, proven return on their investment.” (more…)

Infosys BPO wins RPEB award In Netherlands

Tuesday, June 8th, 2010

infosys-bpo-21.jpgInfosys BPO announced that it has won the Breakthrough Award 2009 at the Royal Philips Electronics Global Supplier Awards ceremony held at Eindhoven, in the Netherlands. The Royal Philips Electronics Global Supplier Awards publicly recognize the contribution that suppliers make to the success of the company.

The awards acknowledge the critical role that suppliers play in helping the company meet the challenge of ensuring supply continuity and delivering innovative, cost-effective products of unequalled quality to fulfill the growing demands of the company

Infosys BPO was awarded for several strategic initiatives it undertook during the course of 2009, such as joint implementation of transaction based pricing, transitioning of activities to offshore centers in India and China, enabling Philips to cut costs and harmonize processes, and opening a new delivery center in Brazil to service Philips in the LATAM region. (more…)