BUSINESS PROCESS out-sourcing (BPO) firm StarTek plans to hire more than 1,000 employees as it continues to expand its second facility in Ortigas.

“StarTek has experienced significant growth in our Makati site. New program commitments from current telecommunications clients and new business opportunities have resulted in our expansion plans,” StarTek Ortigas chief Rod Spires said in a statement yesterday. StarTek’s second facility, which opened last week, can host 2,100 seats.

Mr. Spires said StarTek would be providing training opportunities in the United States to select employees as well as other benefits and financial incentives. The Philippine BPO industry was able to create an additional 70,000 jobs in 2009. The contact center sector had the most employees in 2009 with a total of 280,000 agents. (more…)