Solartis To Now Offer Bpo Services
Solartis, a provider of insurance policy administration software and services, has announced the expansion of services to now include Business Process Outsourcing targeted to insurance companies and their distribution partners. The Solartis BPO Services are created to focus on behind-the-scenes processing activities like data entry and clearance, quote and proposal development, rating and policy data entry and assembly, electronic filing and document distribution.
Customers can experience such benefits as more time for underwriting and customer service, improved turn-around time and a minimum of a 33 percent reduction in administrative costs. With this cut in the cost of necessary activities, insurance providers can focus more on driving profits and ultimately delivering a better value to the end customer.
“Expanding into Insurance BPO was a natural extension of our automation and consulting work. BPO reduces ongoing administrative costs without changing technology platforms or modifying business processes,” said Solartis President Nick Richardson (News - Alert), in a statement.
“We have recently doubled our office space and are now in the exciting position to be able to offer Solartis automation, BPO and consulting services to the entire industry.”
Insurance Companies, Program Administrators and Managing General Agencies gain value from Solartis BPO skilled resources that deliver quality and efficient insurance administrative and data entry services. Aside from these time savings activities, insurance companies can focus more time on customer service initiatives.
Solartis provides insurance policy administrative software and services for insurance companies and their distribution partners. The company has created a business process automation and service model that can reduce administrative costs to roughly one-third of the industry average.
The insurance industry continues to focus on the progress and advantages that can be realized with technology implementations. In December, Partners Mutual Insurance became the latest company to improve its operations using Interactive Intelligence’s Customer Interaction Center solution. Source