BPO services provider Firstsource Solutions on Wednesday reported a nearly three-fold jump in consolidated net profit at Rs 33.31 crore  for the third quarter ended December 31, 2009. As per the Indian accounting standards, total income from operations rose to Rs 490.85 crore for the October-December quarter, from Rs 444.20 crore in the same period previous fiscal, Firstsource Solutions said in a filing to the Bombay Stock Exchange.

“Performance in the year to date continues to be strong. In the nine months of this fiscal we have seen both growth in revenues and improvement in profitability,” Firstsource MD & CEO Ananda Mukerji said. The company’s employee strength stood at 27,308 as of December 31, 2009.

On the standalone basis, the company posted a net profit of Rs 10.18 crore for the quarter ended December 31, while it had a net loss of Rs 94 lakh in the same period last fiscal. Shares of Firstsource Solutions were trading at Rs 33.50 on BSE, up 0.90% from previous close. Source

Indian business process outsourcing (BPO) firm Hinduja Global Solutions, Ltd. opened another facility in the Philippines on Friday, bringing its total investments to the country to $35 million. The 3,522-square-meter, 1,000-seat call center at Eastwood Cyberpark in Libis, Quezon City cost $2.5 million.

This complements an existing facility also in Libis, known as HTMT Philippines. Opened in 2004 after the Hinduja Group’s acquisition of Customer Contact Center (C-Cubed), the facility which measures 8,672 square meters and has 2,000 seats is the single largest facility of the group outside India, company officials said.

Hinduja Global Solutions serves 80 clients across the globe and employs over 14,500 across 23 “delivery centers” and offices in the United States, Canada, Europe, Mauritius, India and the Philippines. It also has “strategic working relationship arrangements” with partners in Colombia and China which altogether employ over 1,800 people that serve the South American, Chinese and Japanese markets. (more…)