The IT-BPO Industry and the use of Information and communication technologies (ICT) across different sectors is poised to play an increasingly central role as a catalyst to social and economic transformation in India and how it interfaces with the rest of the world, said Raja M Mitra, senior consultant, The World Bank Group.

“India constitutes an example of a country which has begun to emerge as a significant power, both in terms of technical and business process innovation with the IT-BPO off shoring industry being a prime illustration.” the senior world bank consultant said at a conference organized by the CII here today.

According to Mitra the importance of IT industry cannot be measured only in terms of its share of GDP, exports, imports, investment and employment. The industry serves as a transformational catalyst for change in the way knowledge is created, shared and applied. (more…)