Tech Mahindra is banking on subsidiary Mahindra Satyam’s strengths for its BPO business to take off. “At Tech Mahindra, a lot of investments are going in BPO services, especially in the reconciliation and settlement processes. Since these are connected to a firm’s ERP and BI applications, Satyam’s ERP capabilities are going to be very useful,” Atul Kanwar, president, European Union, Africa, Middle East, APAC and India markets for Mahindra Satyam said.

“We have seen significant traction recently as far as number of customer wins for Mahindra Satyam from the existing customer base of Tech Mahindra is concerned. But I cannot give you the exact number for confidentiality reasons,” Kanwar added

Tech Mahindra, which has around 400 clients, has lately been faced with revenue side worries in the last few quarters, with the share of business from British Telecom (BT), which contributes nearly 39% of its revenues, declining. (more…)