Tech Mahindra, the new owner of scandal-hit Satyam Computer Services, is locating a brand new 1000-seater BPO unit at the plush DLF Towers 
in Kolkata’s eastern fringes. It is poised to conclude a two-stage acquisition of 50,000 square feet (sqft) of prime floor space at DLF Towers on a long term lease.

When contacted, a senior Tech Mahindra executive told ET: “We will acquire about 50,000 sqft of floor space at DLF Towers on long-term lease in two stages. We’ve just taken 25,000 sqft and will acquire the balance shortly. We propose to launch our Kolkata BPO unit in the Rajarhat IT zone by mid-July as a 500-seater facility that will be scaled up to a 1000-seater facility in another nine months.”

At present, Tech Mahindra runs four national BPO units in Noida, Chennai, Gurgaon and Pune. This apart, it runs two offshore centres in Belfast and Newcastle. Tech Mahindra has some 4,000 employees operating at its four BPO units in India and another 500-odd in Northern Ireland and the UK. (more…)

Wipro Technologies said that its Business Process Outsourcing divison, Wipro BPO has partnered with Oracle for ‘best-of-breed  HR platform solutions.’

Wipro has also selected The Hackett Group, a global strategic advisory firm, to provide empirical data, best practices and world-class performance insights on the development of its innovative bundled solution platform, it said in a release here.

The solution simPlify, allows employers to reduce and control cost as it provides an opportunity to centralise and standardise processes while eliminating duplicative management structures.

The solution has the ability to leverage a many-to-one technology capability, while maximising service quality and HR customer satisfaction. Source