Convergys Corporation, a global leader in relationship management, recently announced the dedication of its newest integrated contact center facility in Cebu City. Convergys is now the largest BPO provider in Cebu City with over 3,300 employees throughout three contact center facilities.

On hand locally to dedicate Convergys’ Cebu i3 contact center were Cebu Governor Gwendolyn Garcia, Cebu Acting Mayor Mike Rama, and Convergys Chief Information Officer Jim Goetz.

In a short period of three months, Convergys has also announced the opening of its UP-Ayala Land TechnoHub facility in Metro Manila and the Nuvali TechnoHub facility in Sta. Rosa, Laguna. These new Convergys contact centers were simultaneously dedicated from the Nuvali TechnoHub facility by President Gloria Macapagal Arroyo, and Convergys President and CEO Dave Dougherty, and with other senior executives in attendance.

Employees and gathered dignitaries witnessed the dedications of the facilities on huge television screens showing simultaneous feeds from all three facilities via satellite transmission.

The new, state-of-the-art Cebu i3 contact center, encompassing over 50,000 square feet, holds approximately 1,000 employees. The facility, which features a unique, built-in recruitment center, is conveniently located near the Cebu Business Park and local colleges and universities around Metro Cebu. source

This entry was posted on Sunday, May 10th, 2009 at 5:58 pm and is filed under BPO News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.