Bpo IT Industry - Some Opportunity Areas Are There
A search for ‘outsourcing’ in Google News predictably yields many sob tales. Sample these: ‘Hiring slows for Indian IT services and call centres,’ announces PC World. ‘Nasscom positive about India’s outsourcing future despite Obama’s win. “India’s technology industry fears cuts in outsourcing from US,” says Voice of America.
The changing economic scenario and the unprecedented restructuring in global financial services sector are raising concerns about the impact of a potential recession on the global outsourcing industry, concedes Mr Kumar Parakala, Global Chief Operating Officer and Global Head of Sourcing, IT Advisory, KPMG Advisory Services.
As corporations across the world put expansion plans and discretionary spending temporarily on hold, large transformational outsourcing contracts may be postponed for at least six to nine months, he foresees, during the course of a recent email interaction with Business Line. However, there can be a silver lining in the dark clouds. For, changes in the business landscape are likely to bring in some real growth opportunities in the short run, feels Mr Parakala.
“There will be increased opportunities for longer term growth in 12-36 months within the IT-BPO sector, as more companies impacted by the financial crisis will be looking at cutting costs and improving efficiencies,” he reasons. Full News