The Ugandan Government Develops A Bpo Strategy
Eager to tap into the multi-billion dollar global BPO (business process outsourcing) industry, the Ugandan government has developed a BPO strategy that should allow the country to become a preferred BPO destination in the East and Central African region. The draft strategy, which has been discussed by the Presidential Investors Round Table task force, is now before Cabinet.
“Cabinet has to approve it, and then it will go before the president, but operationally, its implementation under this ministry is already ongoing,” Lawrence Mulinda, a senior systems analyst in the Ministry of ICT, said in an interview.
The strategy is expected to be adopted before the end of the year, Mulinda said, at which point requisite funding will be provided for implementation.
Uganda will meet digital migration deadlineUganda told to reform ICT tax policyShare capacity with private players, ITU chief tells UgandaWarid Telecom reaches 1 million subscribers in UgandaA Unique Approach to Reducing MTTRWHITEPAPERUganda cyber laws going to ParliamentView all related articlesUganda’s current BPO industry is made up of only 30 small players, none of whom have more than 50 employees, due to a lack of government direction and challenges the strategy will aim to address.
On an international level, however, several companies have expressed interest in setting up BPO investments in Uganda, including Quest Holdings of South Africa and HTMT Global Solutions, a subsidiary of the Hinduja Group of India. Full News