Opportunities Available to IT and BPO Vendors in Major Latin American
DUBLIN, Ireland–(BUSINESS WIRE)– Research and Markets has announced the addition of the “Global Delivery Locations for BPO - Focus on Latin America (Strategic Focus)” report to their offering.
Introduction : A detailed analysis of Latin America’s capabilities as a sourcing location for IT outsourcing and BPO services.
Scope : - This report looks at the opportunities available to IT and BPO vendors in major Latin American locations such as Mexico, Brazil and Argentina.
- It also covers developing markets such as Costa Rica, Chile and Uruguay.
- It contains analysis of the leading players in the Latin American market, including both local and international providers.
- The report also offers recommendations to vendors about how best to utilize Latin America as part of a coherent sourcing strategy.
Report Highlights : - Latin America is becoming an increasingly popular destination for IT services and BPO vendors who are looking to provide low-cost services to clients.
- This report contains opinions generated from briefings with leading IT services and BPO players.
- It also provides in-depth analysis of Latin America as a global sourcing hub.
Reasons to Purchase
- Provides a detailed analysis of developments in Latin America, which is an increasingly popular sourcing location for vendors.
- Offers an overview of the current competitive landscape in the Latin American It services and BPO market.
- Offers recommendations to vendors interested in setting up a sourcing facility in Latin America.
Key Topics Covered:
Key Messages
- Latin America is becoming increasingly popular as a global sourcing location
- Latin America has a competitive advantage due to proximity and linguistics
- US outsourcing giants dominate the Latin American market
- Many vendors are using Latin America as part of a multi-shore delivery model
- Skill shortages and concerns over stability will hinder the regions growth
- Table of figures
- Table of tables
Market Opportunity
- Investment in Latin America by foreign IT/BPO companies has increased in recent years
- Investment has been concentrated on the regions more developed economies
- A number of factors are driving the growth of Latin Americas IT/BPO sector
- Geographical Proximity
- Client Demand
- Language Skills
- Economic Growth
- Cost of Labor
- Political Stability
- A broad range of services are being offered from Latin American centers
- Challenges remain for vendors investing in Latin America
- The Size of the Labor Pool
- Language as a Barrier
- Outsourcing Industry in Early Stages of Development
- Cultural Differences
- Customer Impact
- Benefits to the customer of having services delivered from Latin America
- Nearshore Delivery
- Language Capabilities
- Risk Diversification
- Negative factors must also be considered
- Security Concerns
- Choice of Locations
- Lack of Appropriate Workforce
- Inter-Vertical Competition
- Concerns Over Economic Stability
Competitive Landscape
- Latin Americas indigenous players are scaling up their global sourcing capabilities
- Mexico
- Brazil
- The US outsourcing giants continue to dominate the Latin American market
- European outsourcers are tapping Latin Americas language capabilities
- Indias leading players are starting to make a major impact in Latin America
- Go to Market
- For vendors looking to set up in Latin America, there are several possible approaches
- Latin America as a Nearshore Location
- Using Latin America as Part of a Multi-Shoring Model
- Tapping into Latin American Expertise in Key Vertical Markets
- Mining
- Life Sciences
- Air Transportation
- The recent activity in Latin America is set to continue
- Increase in Activity is a Relatively Recent Trend
- Opportunities Remain Outside Tier One Countries
- Recommendations
- Identify the main objectives
- Recognize that Latin America is not a homogenous region
- Determine the level of client demand
Appendix
- Additional Economic Information
- Methodology
- Further reading
- Ask the analyst
- Our consulting
- Disclaimer
For more information visit http://www.researchandmarkets.com/research/20872d/global_delivery_lo
Source: Datamonitor