MUMBAI: The Indian BPO sector may also feel the heat of double-digit inflation, causing vendors to increase prices for their services, a study published in June by research firm DataMonitor seems to indicate.

The study that tracked pricing for contact centre services globally found that one of the largest influencers on price shifts in the outsourcing sector relates to changes in inflation in the delivery locations.
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DUBLIN, Ireland–(BUSINESS WIRE)– Research and Markets has announced the addition of the “Global Delivery Locations for BPO - Focus on Latin America (Strategic Focus)” report to their offering.

Introduction : A detailed analysis of Latin America’s capabilities as a sourcing location for IT outsourcing and BPO services.

Scope : - This report looks at the opportunities available to IT and BPO vendors in major Latin American locations such as Mexico, Brazil and Argentina.

- It also covers developing markets such as Costa Rica, Chile and Uruguay.

- It contains analysis of the leading players in the Latin American market, including both local and international providers.

- The report also offers recommendations to vendors about how best to utilize Latin America as part of a coherent sourcing strategy.

Report Highlights : - Latin America is becoming an increasingly popular destination for IT services and BPO vendors who are looking to provide low-cost services to clients. (more…)