IBM sees local market for BPO
MANILA, Philippines–IBM believes local businesses are mature enough in their use of information technology to appreciate the value of outsourcing.
In an interview with INQUIRER.net, James Velasquez, IBM Philippines country manager, said the company now wants to market its services business to local customers.
IBM currently has around 7,000 workers in the Philippines, most of whom are doing business process outsourcing (BPO) work for global IBM customers.
IBM’s local delivery centers provide customer support, finance and accounting and applications maintenance.