MANILA, Philippines–IBM believes local businesses are mature enough in their use of information technology to appreciate the value of outsourcing.

In an interview with INQUIRER.net, James Velasquez, IBM Philippines country manager, said the company now wants to market its services business to local customers.

IBM currently has around 7,000 workers in the Philippines, most of whom are doing business process outsourcing (BPO) work for global IBM customers.

IBM’s local delivery centers provide customer support, finance and accounting and applications maintenance.

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MANILA, Philippines — Local firm SPi was included in this year’s Global Services 100 rankings of top BPO (business process outsourcing) service providers.

SPi is a subsidiary of ePLDT, the information technology unit of the PLDT Group.

In a disclosure, ePLDT said SPi was ranked third in the “Leader, Emerging Asian Markets” category in the 2008 Global Services 100 survey, issued by India’s Global Services magazine and outsourcing advisory firm neoIT.

SPi was also ranked sixth in the “Best Performing BPO Provider” category and ninth in the “Leader, Human Capital Development” category.

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