Publishing BPO booms in India, E-publishing in India may hit $1.46 Bn by 2010
The Indian publishing BPO industry is expected to grow at an estimated rate of 35 per cent per annum and become a $ 1.46 billion industry by 2010, Puducherry CII Vice Chairman Sriram Subramanya said on Thursday.
Addressing a conference on Publishing BPO Services, organised by CII in Chennai, Subramanya said Chennai had emerged as a global hub for publishing BPO services and the Indian publishing BPO services industry had grown phenomenally over the years.
During the world’s first conference on publishing BPO services organized by the Confederation of Indian Industry (CII) hosted at Chennai, Integra Software Services founder-MD-CEO Sriram Subramanya noted, “With several global publishers offshoring their publishing BPO services to India, there is an accelerated trend of acquisitions, which is likely to intensify as more players look to acquire new capabilities, clients, market presence, offshore capacity and onshore capability.”
”The publishers’ expectations are increasing in terms of speed to market, consistent quality, end-to-end services, reduced pricing, multiple and complex deliverables, need to deal with fewer suppliers,” he said adding ”there is an increasing demand supply gap on the manpower side combined with high attrition and increasing cost.”
SPS Technologies CEO Sharad Wasani said publishing has to encompass a gamut of services. Companies in this space have to learn to listen to the customer and put together a package that will offer additional value-add services, for full-service management has come to stay.
“The KPO industry is predicted to be anywhere between $12 billion and $15.5 billion by 2010, at an annual growth rate of 40 to 50 percent. The global opportunity for publishing outsourcing is estimated at $8.1 billion, and, if offshored, it is estimated to be valued at $4.86 billion,” Aptara International chief technologist and senior vice-president Guruvinder Batra said.
Via : Rediff.com / SiliconIndia.com